WARNING: READ BEFORE TAKING YOUR CAR HERE about a year ago i took my car here because a family member recommended it, after bringing my car they took a couple days to finally get to it, and when my mechanic did get to it he completely misdiagnosed the issue and cost me hours of labor that in the end never worked, i took the car back after about a week of nothing, they had diagnosed the problem finally and i declined the $500 repair and did the work for $40 in parts, my mechanic was attempting to dismantle my whole dashboard instead of just looking upside down to access a hard to reach screw 🤦 when i received my car back my battery mount was missing, radiator was unplugged and back left door handle was broken. DO NOT BRING YOUR CAR HERE. i wish i was lying.
I would love to have the opportunity to speak to you about your experience. Since its been over a year, its hard for me to remember this occurring, so if you could reach out to me, I would like to understand the whole story, so I can see what we can do to make it right.
- West Lake Houston Automotive