Always the best customer service and quality work.
Excellent help and advice as always - thank you!
Great service at a good price!
Honest and knowledgeable when I called.
Lightning fast and friendly service. Will be coming back. Thanks for the great experience.
Took my car in a couple months ago for a leaking axle seal. The shop said it was the transmission drain plug leaking so I took their word for it, a couple days later, fluid was still dripping and coming from the axle seal. Replaced the seal and the leak was fixed. Took it back a little while later for an evap system leak and was told it was the purge valve solenoid over the phone which would cost $1400 out the door. I requested the invoice after I had already paid for the $150 diagnosis fee and it had a spark plug job on it for $600 which they never spoke to me once about. Looked at the system myself and the problem was from a $3 fitting that was cracked. When I picked up the car it smelled like cigarette smoke.
Usually less than one day service Personal service for competitive rates Honest, dependable
This visit was simply for a vehicle safety check, but service was great and would recommend West Lake Houston Automotive for any vehicle service.
everything was A-okay
Explained the code clearly and why they thought it was necessary for the repairs. Drove me home after I dropped off the car. Fixed it on same day. Polite staff.