5

This is a family type business no matter whether they are related or not.. my family is a special needs family and every single member at Westlake Houston automotive always makes 1000% sure every detail of our cars are safe to be driven off and makes sure we are covered with protection all the time .. no matter what people negatively say, never believe them especially when they know that they are the ones wrong , not Tim nor anyone at westlake Houston automotive ..

5

Team always takes the best care of me and my vehicle. They take care of every little thing that I ask, and I trust that they will provide me with a real answer.

5

Great job, finished in a timely manner.

5

Polite employees, excellent service in a timely fashion, would highly recommend

5

Great service, every time

5

Best service just exactly when I needed it. Nice quiet, clean waiting room and attentive service personnel. Did just the necessary work at the right price and no pressure to do anything else. A++

5

When they call themselves Your Dealership Alternative, they actually mean that! WAY better pricing than the dealer as I've learned and they accept most extended warranties as well. They are fast and handled everything for us from start to finish, including the tow truck and dealing with the warranty company. Jay was great to work with and got my husbands truck back on the road quickly so he could get back to work, he had the radiator replaced, the alternator and a few other things. Today, I dropped off mine for service and Bree worked hard to get my oil changed done for me by lunchtime as she knew I needed my vehicle, even though I didn't have an appointment. Both hubby and I have found our go to place. We highly recommend!

4.5

Excellent service

5

Always

5

Always very helpful and courteous!