Robert and Matt explained everything and answered all of my questions. My car was ready as expected and the shuttle service is excellent.
As always it was a great experience. Thanks for the quick and great work you all do.
Took us right in and got the work done quickly.
Another great experience.
Great, as usual!
As always, excellent service.
I have been using West Lake Houston Parkway for a number of years and will continue to do so as they listen to your concerns, they do not up sell, are fairly priced and they guarantee their work.
No matter how busy the staff is, they take the time to listen and to answer questions. The bill is never more than their estimate and the discount coupons are much appreciated.
My daughters car got a screw stuck in the tire. Once we got the car to West Lake Houston Automotive they repaired the tire and did not charge us for the repair. I think that is great customer service!
I was disappointed that an oil change cost $64, took almost 90 minutes, and a new reminder sticker was not included. That being said, I gave been a customer for 13 years and have been a satisfied customer. This one disappointment won't keep me from frequenting the establishment or from enthusiastically recommending them.