I am ALWAYS pleased with the level of customer service and professionalism. Best in Kingwood.
professional and quick..... I will be back!
They found a problem which I was completely unaware of. They are very thorough, knowledgeable, and dependable. Why would I drive to I-69 or I-45 when I can take my car to excellent service in Kingwood.
New to the area I had to pick a repair facility and I tried Westlake Houston automotive. They did my oil change and tire rotation with an appointment and they explained about some of the things on the vehicle that would need to have some attention. Just waiting for the quote on the needed services so I can think about it. I appreciated that they weren't trying to push any service on me and that they showed me everything that was going on so I can make the right decision.
Lake Houston Automotive provides excellent service at a fair price. I had all of my diagnostic lights come on my FJ Cruiser ran erratically. After a diagnostic check, all that was needed was a new battery. Trustworthy people.
West Lake Houston Automotive is where I take my vehicle for service. They are always knowledgeable and professional and do excellent work. The employees are helpful and always polite. I highly recommend them for your automotive needs.
I sent a glowing report FIVE STAR. The stupid stars were hard to know what was what.
Mrs. Chisam, we knew what you meant and had a laugh over the .5 star. We greatly appreciate your business and your comments. Reading comments like that together with my managers really does make our day! It makes all the hard work and effort we put in worth it! These reviews are only visible on our website. I know you don't love surveys but if you could find the time to leave a review like that on google where everyone can see we would greatly appreciate it. And your next oil change will be on me. Thanks, Matt and Team!
I just about always get what I expect from Lake Houston Automotive--quality service at a reasonable cost. I use them for all my maintenance and repairs unless it is factory warranty work that needs to be done at the dealership.
Every time they are kind, thoroughly explain the issues, and finish in a timely manner. I wouldn’t use any place else!
Love all the guys at west lake Houston automotive. Robert is a wonderful US vet with knowledge and experience. And Sean is a treasure.