Can't recommend them enough. I was moving across country from Georgia and my van died just before Port Arthur. I had 90 miles of free towing from AAA and I did a radius; luckily it swung around East Houston and West Lake Automotive. They took my call at 4pm on Saturday and let me know that I could drop my vehicle off after hours. However, I still had to arrive at my destination in a couple days, not the shortest drive from Houston. Not only did they keep me informed about the work, turned out to be a failed fuel pump, and fix it, they were patient with me and kept my van there until I could come back out 2 weeks later to get it back. Anecdote of one, but I'd go back to them if I didn't live 150 miles away.
Thank you, Andrew, for the glowing review! We're thrilled to have been able to help you during such a stressful time. Our team prides itself on exceptional service, and it's great to see that we met your expectations. Should you need any further assistance, don't hesitate to reach out, no matter the distance! Safe travels!
- West Lake Houston Automotive