Expert Auto Repair In Kingwood

always professional and polite

Service on my Toyota was good and I appreciated the fact that the vehicle was test-driven prior to releasing to me.

We received 4 new tires and 2 air filters and a set of windshield wipers on Saturday (1-10-15). All is good with this but I noticed that there is some rubbing when the wheel is turned to the hard right. My son goes to college Tuesday morning so I am stuck a little. Lake Houston Automotive has handled (corrected this rubbing) in the past when new tires were installed. I am not sure why it was not caught this time.

You are much more than a "low cost alternative" in car care. You have achieved excellence in customer service, a concept that is sadly lacking in so many businesses today. Special kudos to your front office staff for their professionalism, pleasantness and eagerness to satisfy. Remembering a customer's name after only one encounter is an exceptional quality. It made me feel valued as a patron of your shop. You have found a customer for life.

State inspection. Fast and friendly service

I have been a customer of West Lake Houston Automotive for several years. I have always found the personnel to be friendly and helpful and the service to be superior.

I find your service through out is fast and efficient

Great customer service. Prompt , friendly and efficient!

Thanks for renewing the battery.

We use West Lake Houston Automotive for our high-mileage S10 pickup. The staff is courteous and knowledgeable. We appreciated their honesty opinion concerning the latest issue we encountered.