Promp and professional service. At a scheduled time in a timely manner.
have done business here for many years. came in with a flat tire. the team quickly looked into the problem (which was apparently a pair of scissors) and repaired the tire at no charge! great experience and one of the many reasons we continue to use West Lake Houston Automotive
Thank you for taking the time to give us your feedback we really appreciate it.Tim Strobel
The service is always excellent! I will continue to put the safety of my family vehicle in your trust
Good service as we expect.Thanks to Kevin & Rick.
Mr.& Mrs.Meixell,Thank you for being such faithful customers. We truly appreciate your business.Tim Strobel
Thank you so much for fixing my flat tire for FREE! I couldn't believe it! Everyone was so nice and helpful - as usual. We will continue to bring our cars to your business.
I have been going to West Lake Houston Auto for several years. They have taken care of all of my vehicles, including my sports car. They have always treated me well and fairly. I recommend West Lake Houston Auto all the time!
Thank you so much for the great review and your continued patronage.Tim Strobel
THROUGH THE MANY YEARS (20+) OUR WHOLE FAMILY HAS BEEN EXTREAMLY SATISFIED WITH THE SERVICES PROVIDED. ALLWAYS GOING THE EXTRA MILE. THE STAFF ALLWAYS ATTENTIVE, CONCERNED AND RESPONSIVE. WOULD ASK ANYONE TO GIVE THEM A SHOT AT JUST WHAT GETTING GOOD SERVICE MEANS. A+++
Thank you Collins family for the kind words. I will pass this review on to the entire staff tomorrow.Tim Strobel
Work was completed as promised at the quoted price.
Being from out of state & having some brake issues, I was in a quandry as to where to take my car. I happened to look at the "yelp" site & saw that West Lake Houston Automotive had excellent reviews & was very close to where I was staying. So, I took the car there. They all were so very helpful. They inspected my car, took me back to where I was staying til the car was done. After the car was done, they came & picked me up again so that I could get my car. AND after their inspection, they found that my brakes were just fine--albeit a bit dirty--and didn't charge me a thing. VERY thankful!!! DEFINITELY recommend this place!
I have and will continue to bring my vehicle to West Lake Houston Auto for the simple fact that they do the job right and provide excellent customer service. This is very pertinent in a community of the size. It is nice to know that you can entrust someone with your vehicle and know that when you get it back, it will be repaired and road safe.