Setting the appointment was easy. The people I interacted with were Kind and friendly. Had the work done in a reasonable amount of time.
State inspection done on time per my reservation
Completed service on time and at budget. Very good service.
Excellent repair service and technical support. The vehical had a very difficult issue to troubleshoot. The cost for repair was significantly less than expected considering the extensive time to find root causes of the problem. The staff was very patient and did an excellent job explaining the technical issues in a way which could be understood. They were sensitive to our cost constraints. For us it was a win-win, happy with the cost-happy that the car now runs as smooth as the day it was new.
Excellent service, unbeatable price and no up sales! The best automotive shop I have ever worked with, will continue to use Westlake Houston Auto!
Fast, efficient. Pleasant to work with.
Great service. My latest visit was an inspection which was so fast! Made an appointment, they started on time & quickly completed the work!
Oil change and windshield wipers replaced. Thanks for email reminder as well.
Everything was great as usual
Everyone was courteous and informative.